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Frequently Asked Questions

Because no question should be left unanswered

Help Center

For Performers

We work differently than other casting companies, and we are here to help you understand our process and make it as easy as possible to get hired.

  • How do I create an account?

    You can create an account by downloading the Castifi app on the app store, or going to the Castifi web app at app.castifi.com.

  • How do I find jobs?

    Currently, our casting team matches you with jobs that you may fit. You will get an email and text notification when you are invited to a job.

  • How does the casting process work?

    Our casting team will match you with upcoming jobs based on your profile information. The more details you fill out about yourself the more likely you will be matched to jobs. The first step of the sourcing process will ask if you’re available for the job. If you are available and selected for the job, you will get another notification to accept or deny the job.

  • When will I get Call Time, Address, Wardrobe, Hair & Makeup information for my job?

    We try to notify our actors as soon as we get call sheet information from production. Expect call sheet information to be on your job page at the latest 12 hours before the shoot.

  • How do I get paid?

    Once you complete your first job with Castifi, you will get an email to setup an account with Payable to begin the payment process. See our Payments page for details.

For Producers

We aim to make our process as simple and seamless as possible for you and your production team. 

  • How do I make a casting request?

    You can fill out our casting request form here. You can always also email casting@castifi.com for casting requests. Our casting team will contact you as soon as possible to get the appropriate information to draft a Statement of Work and start the casting process.

  • How does the casting process work?

    Our casting rep will get in contact with you regarding details of the shoot. The casting team will then vet talent in our database that are both available and appropriate for the job. These potential selections will be sent to you in a gallery for the director to make final selections.

  • How do I track actor timecards on-set?

    You have the option to allow actor self check-in or have a coordinator check people in. On the Castifi app, you have the ability to start timecards that work based on geolocation.

  • What fees does Castifi charge?

    Castifi charges a 30% commission on top of payment to actors. Depending on what type of roles and the specificity of the role there can also be a casting director fee. There may also be other fees associated to your production. Learn more about our service fees here.

  • What kind of roles does Castifi cast for?

    We cast for all types of roles, this includes but is not limited to: Supporting Actors, Background Actors, Models, Dancers, Live Performers, Audience, Stand-ins, and Real People. 

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Have a question you'd like answered?
Email us at support@castifi.com

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